faqs

  1. What is Bamjamz® size chart?

    Garment Size Relative Size Chest Waist Hip
    X-Small 2 32" 26" 36"
    Small 4-6 34" 28" 38"
    Medium 8-10 36" 30" 40"
    Large 12-14 38" 32" 42"
    X-Large 16 41" 35" 45"

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  2. How do I contact Bamjamz® customer service?

    Either fill out the contact form on our website, or call us at +1.905.326.5593. We would love to hear from you and help out in any way we can!

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  3. Where can I find a store near me that carries Bamjamz®?

    Please visit our retailers page to find the store nearest to you, or to order online.

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  4. How do I receive the latest updates about Bamjamz®, new arrivals, promotions and special events?

    Please fill out the email sign-up form on our website.

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  5. Is the Bamjamz® merchandise featured on your website the same as what is sold in the stores?

    Yes, the merchandise featured on www.bamjamz.com is the same as what is sold in the stores. However, the collection assortments and size offerings vary from store-to-store. If there is a particular piece you are looking for, please let us know and we'll do our best to locate it for you.

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  6. Can I purchase Bamjamz® on the Internet?

    Yes. Please see our Retailers page for listings of online retailers, including www.NeimanMarcus.com.

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  7. Where is Bamjamz® merchandise made?

    Bamjamz® products are knitted and made in Canada of the highest quality and workplace standards.

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  8. Is Bamjamz® lounge and sleepwear easy to care for?

    Yes, one of the great things about our Bamjamz® Bamboo Organic Stretch Blend fabrics is the no-fuss care and great colour fastness. Bamjamz® fabric care is easy: cold wash inside out, tumble dry low or dry flat. Bamjamz® resist wrinkles and any from folding usually smooth out with a good shake or within a few minutes of being worn. If you would like to iron, please use a low setting. Please do not hang to dry, bleach, dry-clean or iron graphics. We recommend storing folded for best results.

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  9. What makes Bamjamz® Bamboo Organic Stretch Blend fabrics so comfortable?

    Bamjamz® fabric is the softest, coziest, most luxuriously comfortable fabric we have found on the market today. It feels like silk and is soft as cashmere. But there is more. Beyond the amazingly soft feel that you experience when you first put it on (almost feels like you are wearing nothing), the fabric has great performance properties that are naturally derived from this remarkable textile. It naturally breathes, regulates temperature (about 2 degrees cooler then cotton when hot and about 2 degrees warmer then cotton when cold), keeps you dry by pulling moisture off your skin, is friendly to allergy prone or sensitive skin, is antistatic and UV resistant. We are in the process of obtaining formal 3rd party certification data on these properties, which have to date been obtained by our suppliers and through research we have conducted. However, at this time we can very confidently say that these performance qualities have been validated by every person we have spoken to who has worn and fallen in love with Bamjamz®.

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  10. What about smell? Does Bamjamz® bamboo fabric control odour?

    Bamjamz® Bamboo Organic Stretch Blend fabric has been shown to inhibit odour. Yet, there is debate out in the industry on this one. Some say that it is antibacterial (we have received test reports from our bamboo fibre producer showing that over 95% of bacteria is gone within 24 hours), while others say that it can't be. To be honest, at this time we do not know how it controls odour. What we do know is that all the feedback we have received from people who wear Bamjamz® is consistent in its ability to control odour and not smell after many days of wear, including physical activity. We have also had reports of its ability to not absorb cooking odours. As such it very much appears to be a natural property of the fabric, which means that it does not have to be washed as often and is great for traveling as well.

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  11. What is the technical composition of Bamjamz® fabrics?

    Bamjamz® Signature Bamboo Organic Stretch Jersey Knit: 64% viscose (rayon) from bamboo, 28% organic cotton, 8% spandex.
    Bamjamz® SPA Bamboo Organic Stretch French Terry: 53% bamboo, 41% organic cotton, 6% spandex.

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  12. Can Bamjamz® be worn from evening into daytime?

    Yes, Bamjamz® lounge and sleepwear is wonderfully versatile and designed to fit a modern lifestyle – a blending of urban, active and spiritually centered living. Bamjamz® will take you from the bedroom to the living room, out for a morning coffee, to the yoga studio, gym, beach, airplane and beyond. Sleep, lounge, layer, play. It's a lifestyle concept that keeps you comfortable, while looking and feeling great.

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  13. What is your website Privacy Policy?

    We're serious about privacy. The Bamjamz® Privacy Statement is our promise to you, our customers, of our guidelines and principles regarding management of your personal information.

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  14. What is the secret to a happy and full life?

    Never stop dreaming. Spend time with happy children and you will see the power of dreams. Where everything is possible and the tiniest things are amazing. No matter your age or circumstance, let the power of your dreams guide you. We live in a magical world where incredible breakthroughs of every kind take place every day. We are creative beings. We shape the world we live in and our experiences on this planet. Sweet Dreamz...

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